Legal

Acceptable Use Policy

Acceptable Use Policy.

Effective May 01, 2026

1. About Spam

Spam is not merely annoying: it is also a serious drain on the resources of ISPs, other organizations, and Internet users. Sending Spam mail may seem like a cheap and convenient way to amplify marketing efforts, yet honest businesses rarely employ this questionable marketing tool.

Firstly, nobody wishes to receive unsolicited junk mail. Secondly, it is considered both an annoyance and an intrusion of privacy. Thirdly, each sent e-mail message contributes to Internet traffic and uses up bandwidth.

Spam mail is often sent out in thousands or hundreds of thousands of copies, to huge numbers of unwitting recipients. This large load of messages often causes network problems and congestion.

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2. Who is Responsible

This is a difficult issue. Spammers rarely use their regular e-mail addresses for several reasons, including avoiding action from Internet Service Providers or retaliation from recipients.

Spammers often rely on anonymous e-mail addresses or invalid, faked addresses. It is important to understand where responsibility for Spam lies.

Common spam tactics include:

  • Open relays: Relaying Spam messages off the mail server of an innocent third party. It is SurveySquare.com policy to avoid open relays entirely.
  • Drop box strategy: Sending mail from one account while placing another address in the “Reply to” header.
  • Spoofing: Making a message appear as if it is coming from an address that did not originate the message.
  • False removal claims: Including language claiming Spam is lawful as long as a “remove from list” address is provided.

3. SurveySquare.com’s Spam Policy

SurveySquare.com policy specifically prohibits its members from using SurveySquare.com to generate spam, and we take a zero-tolerance approach against spam.

By subscribing to SurveySquare.com you acknowledge, warrant, and agree to the following:

  • You will not engage in any spamming activities with your use of the service.
  • SurveySquare.com provides the service as a survey host and does not send out surveys; you are solely responsible for your emailing activities using the service.
  • You warrant that you have an ongoing business or personal relationship with, or have obtained consent from, recipients before sending email invitations.
  • We have the right to request confirmation that your email recipients agreed to receive emails from you.
  • Your use of SurveySquare.com will not violate any U.S. or foreign spamming, junk email, or related laws or regulations.
  • If you engage in unlawful spamming activity, SurveySquare.com may report such conduct to the appropriate authorities.
  • SurveySquare.com may terminate accounts connected to spamming activities or high bounce rates, or accounts that generate spam complaints.

4. What to Do

The most important thing is to examine your full message headers to determine where the message really came from. The “From” header commonly shown in basic message displays can be easily faked.

Any users suspected of spamming from SurveySquare.com, or of using SurveySquare.com for drop boxing or spoofing, should be reported immediately. We will investigate and take action if appropriate.

Report Suspected Spam

You may contact abuse@SurveySquare.com regarding any suspected spamming activities.

Spoofing and drop boxing are usually beyond the absolute control and responsibility of SurveySquare.com. SurveySquare.com will do the utmost to prevent Spam, but recipients should understand that SurveySquare.com may not be the originator of such messages.